Shipping policy
Delivery of goods
- When ordering goods, the buyer must specify the exact delivery address of the goods in order to avoid delays and misunderstandings during delivery. The Seller is not responsible for delivery delays and misunderstandings if the delay or misunderstanding is due to inaccuracies in the order made by the Buyer.
- The product will be delivered to the delivery address chosen by the Buyer when placing the order. It is not possible to change the destination (address) later.
- The buyer must accept the goods himself. If the Buyer cannot receive the goods himself, but the goods are delivered to the address specified by the Buyer, the Buyer has no right to make claims regarding the delivered goods to the wrong person.
- By agreeing to the Rules, the Buyer agrees that if the Buyer does not pick up the Products from the automated parcel terminal within the period specified by the shipping service provider, the Products will be returned to the Seller. The delivery fee will not be reimbursed to the Buyer, and the price of the returned Goods will be transferred to the Buyer within 5 working days.
- If the Buyer did not receive the Products for the reasons specified in point 4, the Buyer has the right to contact the Seller and demand that the Products be re-delivered, after the Buyer pays for the Products and the delivery fee again.
Delivery terms and prices in Lithuania
- Delivery time usually takes 2-3 working days from order confirmation. For more detailed delivery times, please contact us by email. by mail info@gydantysnamai.lt.
- Paid orders are collected within 1-2 working days and transferred to Venipak or Omniva couriers who deliver the goods within 1-2 working days.
- The day of picking up (handing over for transport) the parcel is counted as day 0. Please note that the given delivery date is preliminary. The term is calculated in working days.
- The seller reserves the right to change the prices listed here at his discretion.
- The preliminary price of order delivery by "Omniva" parcel machines is 2.99 eur. The exact price is specified at the time of ordering.
- The preliminary price of order delivery by "LP Express" parcel machines is 2.99 eur. The exact price is specified at the time of ordering.
- The preliminary price of order delivery by "Venipak" parcel machines is 2.99 eur. The exact price is specified at the time of ordering.
- The preliminary price of the delivery of the order by Venipak courier is 5.87 eur. The exact price is specified at the time of ordering.
- Goods are delivered to the Kuršių Nerija (Lithuania) only by Omniva parcel machines.
- Orders placed on weekends or public holidays will be processed on the first working day.